What a Client Sees When Your Boardroom Joins the Call

The meeting most offices worry about is the internal one. The meeting that actually costs money is the one where a prospect is on the other end of the screen.

Here is the pattern I hear from local offices. The room works fine for the people who use it every day, because they have learned its habits. They know which cable goes where, which laptop the TV likes, and that the sound is better if you sit at the near end of the table. Then a client presentation comes along, the first five minutes go to plugging things in, and the polished part of the meeting starts from behind.

None of that is anyone’s fault. Most boardrooms were furnished for meetings that happened in person, and the video call arrived afterwards, one adapter at a time.

It isn’t to say that a better screen wins you the work. It is simply that the room should never be the reason a strong presentation lands weak. When the call starts on time, the camera shows the whole table, and everyone can be heard clearly from any seat, the client’s attention stays where you want it, on what you are saying.

There is a second cost that shows up on busy days. A room that needs setting up also needs resetting. The nine o’clock meeting runs long, the ten o’clock crew is standing in the doorway, and the changeover eats the first ten minutes of their hour. A room that starts with one touch gives that time back, every booking, all day.

This is why we carry the DTEN room systems at UBM. One device on the wall, one touch to join, camera, sound, and whiteboard in the same unit, and it works with the meeting platforms your clients already use. We sell it and support it the same way we look after your print fleet, with the same local team. Where accounts and network settings come into it, we work with your IT people, so the setup lands cleanly the first time.

If you would like to see what your side of the screen looks like from the client’s chair, you are welcome to join a call in our own boardroom in Surrey. It is the simplest way to judge it, because you sit in the visitor’s chair rather than reading about it.

What does your boardroom look and sound like when a client joins the call? If you are not certain, that is worth finding out before your next big presentation.