Managed Print by Design.
We supply, manage and support the copiers and printers that professional offices in White Rock, Surrey, Langley, Delta and the Lower Mainland run their work on. The toner shows up before anyone needs to ask, and maintenance is scheduled and planned so your office can keep on printing.
Built for offices that rely on critical print performance
Many firms we support, including law firms, produce large document sets over two and three days at a time, frequently against a hard deadline.
For offices working at that pace, the risk is a consumable running out mid run. It could be late on a Friday afternoon, nobody thought to order toner, and the delivery is due Monday. The cost is not the cartridge. It is the hour lost and the deadline that tightens behind it.
Our managed print service exists to remove that risk.
Toner AutoPilot, your office automation assistant
Rather than assigning a staffer to watch toner levels, order cartridges, and check the supply cupboard, you assign Toner AutoPilot to manage your print. It talks directly to your machines. The printer knows when it is going to need toner, so AutoPilot knows, and the replacement arrives two to four weeks before it is needed. Your people are just working at their desks, and the toner shows up.
No two offices print alike, so the program is customized rather than standard issue. Heavy black and white all day, colour in bursts, quiet stretches broken by a big proposal run: we tune the replenishment for each machine around how your office actually works. When a big job suddenly starts eating toner faster than usual, the replacement simply ships earlier. Busy weeks are already accounted for.
Maintenance on a managed schedule
Your copiers and multifunction printers work in conjunction with Toner AutoPilot to manage their own needs: toner, supplies, and maintenance, each predicted and planned rather than discovered the hard way. The right parts go out ahead of time, and maintenance lands on a schedule instead of waiting for a breakdown to set one.
Machines looked after this way run at their best. Routine care handled on time is what reduces the major service calls, maximizes uptime, and keeps performance where it should be.
Get the cost under control
Most offices are already paying for printing. They are just paying more than they should. Expensive toner for small machines, off-brand cartridges that cause more trouble than they save, outdated models that cost a fortune per page, and a breakdown here and there that nobody budgeted.
A managed print agreement replaces that with the right equipment for the right job at the best rates. New machines cost far less per page to run than old ones, the volume goes onto equipment built for it, and the right toner arrives at the right supply levels across the whole fleet. The equipment is budgeted cleanly on a lease, the operating cost is billed by the page, and both are sized to what your office actually prints.
Independent by design
We are dealers for Kyocera, Xerox and Epson, and we recommend between them on fit, not allegiance.
Most offices run a mixed fleet. A copier from one brand, desktop printers from two or three others, accumulated over the years. Bringing that fleet up to standard starts with new equipment where it earns its place: faster output, better print quality, machines built for the volume your office actually runs. Automation ties it together. Supplies arrive before they are needed across the whole fleet, and the older machines still earning their keep stay on, under the same management.
A clear view on print
Most people look at a printer and see one of two things: working, or not working. At Uptown Business Machines, we are print professionals, and through Toner AutoPilot we keep an eye on all the details in between, the ones that decide which of those two it is going to be.
That is what our managed print service improves. We have the tools and the experience to keep those details handled, so your staff can simply use the machines when they need them, and call us and rely on us whenever a question comes up. New technology, properly chosen and properly looked after, reduces costs and improves performance and office productivity.
One company, one arrangement, one number
As a company grows, printing tends to grow messy. Toner ordered from three places by whoever noticed it ran out, some of it on a credit card, the wrong cartridge bought and returned, a spare that disappeared, and nobody able to say what any of it costs. None of it is a crisis. All of it is a leak.
Managed print replaces that with one arrangement. One company accountable for the whole fleet, supplies that arrive on their own, service handled, and a predictable cost you can plan against. Owners and managers do not come to us for printers. They come to us for control, and printers are how we deliver it.
Start with an assessment
The assessment is at no cost, and it moves quickly. We map your equipment, look at what it is costing you to operate, and put a recommendation in front of you: new equipment where it earns its place, and the machines still doing their job brought under the same management.
Then the real work starts. We work together to manage your fleet, providing the best tools and keeping the program tuned to suit how your office actually prints. As your needs change, the program can be customized and change with them. That is part of our ongoing management relationship.
We are glad to take the time to come out and have a look, with no obligation, to see if managed print can be a good asset for your business. Please feel free to call or write with any questions.